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Returns Policy
At Louis Pommery England, we take great care to ensure that every order arrives in perfect condition.
Returns
If your order arrives damaged, incorrect or faulty, please contact us within 48 hours of delivery, including photographs where possible.
If a product is found to be faulty or damaged in transit, we will arrange an appropriate replacement or refund.
Due to the nature of alcohol sales, we cannot accept returns simply because you have changed your mind unless your statutory rights apply.
Contact Us
If you have any questions regarding your order, please contact:
Louis Pommery England
Pinglestone Estate
Old Alresford, Hampshire
SO24 9TB
VP UK Office +44 20 3697 1050
